Drivania Blog

Need help with your booking? 3 benefits of the Drivania Live Chat

Let us solve your queries in real-time with the Drivania Live Chat

Posted on 26-09-2019
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Our customer support team is always available 24/7 through the live chat, email and phone number offering assistance and support to both the booking agent and the passenger. We believe that the Drivania Live Chat is one of the most agile Drivania touchpoints to reach quality and time-effective answers.

 

Thanks to Drivania Live Chat you can reach the 24/7 customer support team highlighting 3 main benefits for you:

 

1. REAL-TIME ANSWERS

Allows you to solve any query either during the booking process or at any other time you need instant answers. The chat is communication channel with the highest rate of the so-called "First contact resolution". Perfect for not putting off until tomorrow what you can do today.


2. GREATER AGILITY

Less email, more productivity. The chat allows to perform several things at once letting you work in a more effective way. One of the biggest problems today in the workplace is how to reduce the number of emails and managing what is really important. Why send a query by email, when you could have the answer in real-time with the Live Chat?


3. FREE

Avoid expensive phone calls and solve your query instantly from everywhere. You only need internet to get access from your computer or even from your mobile phone.

 

Do you need more reasons to use the Drivania Live Chat? We give you another one! After conducting a study on the experience of our clients through the chat we have obtained a 95.5% satisfaction rate!

 

Haven't you tried Drivania Live Chat yet?

Solve your queries at the touch of a button!